FAQs

Complete the wholesale account application with your company details, sales channels, market, and product interests. Our team will review the information and contact you with the next step. Approved customers receive the dedicated wholesale login applicable to their account.

Initial wholesale inquiries and complete quotation requests are normally reviewed within 1–3 business days. Fitment questions, large product lists, or custom projects may require additional review.

No. Standard wholesale products do not have a minimum quantity for each individual SKU. You can mix different products and quantities in one order, subject to stock availability and order confirmation. Custom projects may have separate project requirements.

HCmotorku has more than 3,000 available SKUs across multiple motorcycle-parts and accessories categories, with broad coverage across most major motorcycle brands. Availability and fitment vary by SKU.

Depending on feasibility, HCmotorku can evaluate requests involving product appearance, function, color, material, dimensions, and other project-specific details. Contact us with your reference product and evaluation requirements.

Send the reference product or SKU, motorcycle application, requested changes, target quantity, required date, and any drawings, photos, measurements, or technical specifications available.

Timing depends on the complexity of the requested changes, sample requirements, confirmation process, and production plan. We will provide an estimated schedule after reviewing the complete project brief.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers and local courier partners. We will update the tracking number and carrier after we ship out the package.

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly, and we’ll take you through the process. customer@hcmotorku.com

Yes! Just enter your email in the sign up form at the bottom of this page, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.

It depends on the creator and the product. We don't list the options of the customization on the product page, so you will need to contact us if there's a customization need.